• Thank you for choosing us www.deskgridlab.com to shop. To ensure your shopping experience is smooth, we provide transparent shipping terms. Please read the following carefully to understand our logistics partners and shipping methods.

    1. Shipping methods
    We work with a number of trusted logistics and delivery companies to ensure the safe and timely delivery of your packages, including:

    Omniva: The main service provider for domestic and regional delivery in Lithuania, providing standard and expedited delivery services.

    DPD: Provides a wide range of domestic and international express services to keep you informed of the status of your package.

    GLS: Focuses on European delivery and provides efficient and economical logistics solutions.

    2. Shipping time
    Standard delivery (Omniva): Estimated delivery to addresses in Lithuania within 4 working days.
    Expedited delivery (DPD or DHL): Estimated delivery within 2 working days, suitable for orders that need to be delivered quickly.
    Please note that the actual shipping time may be affected by weather, holidays and other uncontrollable factors.

    3. Shipping Fees
    The shipping fee will be calculated based on the amount, weight and selected delivery method of your order. The specific fee will be adjusted based on the weight and destination of your order.

    4. Package Tracking
    Once the order is shipped, you will receive an email with a tracking number. You can track the package in real time through the website of our cooperating logistics company to check its shipping status.

    5. Non-delivery and Lost Packages
    If your package is not delivered within the scheduled time, please contact our customer service team in time. We will work with the logistics company to resolve the problem as soon as possible. If the package is lost during transportation, we will provide you with support according to the logistics company’s policy.

    6. Recipient’s Responsibility
    Please make sure you fill in the accurate delivery address and contact number. Please understand that the customer is responsible for non-delivery due to providing incorrect information.

    Thank you for shopping on our website! We look forward to providing you with excellent service and a satisfactory shopping experience.